3PL fulfillment services, Charlotte NC
Fulfillment that reinforces your customer experience
Same-day shipping on orders placed before 12 pm EST. No markups on shipping labels. Free receiving on all inventory produced by MakeMine.
Get your ratesSame-day dispatch
Orders in by 12 pm EST ship that day. 14-hour average.
Published rates
Every starting rate is on this site, not behind a call.
Free receiving
On anything we manufacture for you.
No label markup
Shipping is billed at carrier cost.
Connects to Shopify, Amazon, BigCommerce, TikTok Shop, NetSuite, Magento, Walmart, and more through ShipHero. Returns through Loop and Redo.
What is MakeMine fulfillment?
MakeMine is a managed production platform that also operates its own fulfillment center in Charlotte, NC, where we store inventory, pick and pack DTC and wholesale orders, process returns, and ship to customers, retailers, and multi-location programs. Because we usually manage the production too, goods arrive barcoded and packed the way our warehouse needs them, so receiving is free and your stock is on sale the day it lands.
Most 3PLs meet your product for the first time on a receiving dock. We've usually been working on it for months.
Most brands come to us after a 3PL let them down
Orders that sat for days. Inventory counts nobody could reconcile. An invoice full of line items nobody could explain. A partner who stopped picking up the phone at the exact moment it mattered.
We know the pattern because we never set out to be a 3PL. Fulfillment started as an add-on for brands we were already manufacturing for, after watching them get failed and overcharged by warehouses with no stake in the product. We have never advertised it. Brands kept asking.
One question worth asking every 3PL you talk to: what do you charge on top of the shipping label? It is where we have saved our customers the most money, and the one thing least likely to show up on a rate sheet. We charge nothing. You pay what the carrier charges us.
Ecommerce fulfillment services
MakeMine's ecommerce fulfillment services cover receiving, storage, pick and pack, returns, and kitting, all run by our own team from one fulfillment center in Charlotte, NC.
Receiving and barcoding
Receiving is where your inventory gets counted in and put on the shelf. On anything we make, barcodes go on at the factory, so we scan your boxes in against a packing list and your stock is on sale the same day. It's free on inventory we produce and $0.50 per unit on inventory made elsewhere. If you don't have GS1 barcodes yet, we help you set them up.
Storage
Shelf and pallet space is billed by the unit, $0.10 to $0.15 per unit per month, billed bi-weekly, rather than by the square foot. A slow month costs you less instead of the same. We count your stock on a set schedule and send you the numbers.
Pick and pack
Pick and pack is the work between an order arriving and a box leaving: we pull each item from its shelf and pack it to ship. A pick is one unit pulled from its own SKU location. Pack covers the box or mailer, your inserts, and the shipping label, with packaging and labels billed at cost.
DTC pick and pack costs $2.00 to $5.00 per unit, with no separate per-order charge, so a three-item order is three units at the same rate. Wholesale is priced per unit too, at $1.30 to $2.00. Orders placed before 12 pm EST are picked, packed, and shipped the same day, and the average dispatch time across all orders is 14 hours.
Returns and kitting
Returns come back through Loop or Redo, get inspected against your own returns policy, and go back on the shelf or get set aside, at $2.00 to $5.00 per unit. Kitting builds multi-item custom boxes with inserts for launch kits, gift boxes, subscription-style drops, and multi-location programs, at $0.50 per unit.
Who we fulfill for
We fulfill for apparel and lifestyle brands, DTC brands on Shopify, and wholesale and retail programs, and each has its own page with the detail.
Apparel and lifestyle brands
Our factories and warehouse run as one operation. Hang tags and barcodes go on at the factory, ours or yours, so stock lands ready to sell and receiving is free on anything we make.
DTC and Shopify brands
Shopify and Shopify Plus stores sync inventory with our warehouse in real time, and orders in by 12 pm EST ship the same day. The integration is live before your first shipment lands, so switching 3PLs doesn't stop orders.
Wholesale and retail programs
EDI integrations with your retail partners, and labeling and routing built to each retailer's spec, so chargebacks stay off your books. Retail orders ship from the same inventory as your DTC orders.
How it works
Getting started takes three steps, from the first call to orders going out the door. If you're switching from another 3PL, the integration is set up before your first shipment arrives, so receiving and shipping start the same week.
Send us your numbers. How many orders a month, how many SKUs, and where they go. We build your quote on that profile.
We connect your store and brief your factory. Orders sync through ShipHero and returns through Loop or Redo. We tell your factory, ours or yours, how to label and box your goods, so we can scan them in the day they land.
Your orders ship. Same day on anything in before 12 pm EST, with tracking sent back to your store automatically. We count your stock on a set schedule and send you the numbers.
Fulfillment rates
Starting rates. Your quote is built on your order profile.
| Service | Rate | Basis |
|---|---|---|
| DTC pick and pack | $2.00 to $5.00 | Per unit |
| Wholesale pick and pack | $1.30 to $2.00 | Per unit |
| Storage | $0.10 to $0.15 | Per unit per month, billed bi-weekly |
| Returns processing | $2.00 to $5.00 | Per unit |
| Barcoding or kitting | $0.50 | Per unit |
| Receiving, MakeMine-produced inventory | $0.00 | Included |
| Receiving, third-party inventory | $0.50 | Per unit |
| Shipping labels and packaging | Carrier cost | No markup |
| Setup, technology, and account management fees | None |
What we don't charge for
- Shipping labels. You pay the carrier rate we negotiated, with nothing added on top.
- Receiving on anything we make for you. Our own factories label and box your goods the way our warehouse needs them, so checking them in is a scan, not a hunt.
- Setup, technology, and account management. None of those fees exist here.
- And if your order volume is too low for a 3PL to make sense yet, we say so rather than sign you and let you find out from the invoices.
Where we ship from
MakeMine ships every order from its own fulfillment center in Charlotte, North Carolina, run by our team rather than outsourced.
Ground shipping reaches most of the US in 2 to 4 days. 2-day FedEx covers the whole country, typically $9 to $13 on an apparel parcel, and you pay what the carrier charges us with nothing added.
MakeMine Fulfillment Center805 Pressley Rd, Suite 108Charlotte, NC 28217Frequently asked questions
What does a 3PL actually do?
A third-party logistics provider stores your inventory, picks and packs orders, and ships them to customers, retailers, or locations. Scope varies widely between providers. Some do little beyond pick and pack, while others handle receiving, kitting, barcoding, returns, and retailer compliance. MakeMine is unusual in also managing the production the inventory came from, which is what makes free receiving possible.
What does fulfillment cost?
DTC pick and pack starts at $2.00 to $5.00 per unit, with no separate per-order charge. Wholesale pick and pack runs $1.30 to $2.00 per unit. Storage runs $0.10 to $0.15 per unit per month, returns $2.00 to $5.00 per unit, and barcoding or kitting $0.50 per unit. Receiving is free on MakeMine-produced inventory and $0.50 per unit otherwise. Shipping is passed through at carrier cost, and there are no setup, technology, or account management fees.
What is pick and pack?
Pick and pack is pulling each item in an order from its shelf location and packing it with your packaging, inserts, and shipping label. At MakeMine it costs $2.00 to $5.00 per unit on DTC orders, and orders placed before 12 pm EST ship the same day.
Why is receiving free on inventory MakeMine produced?
Because the work it normally pays for doesn't happen. Other 3PLs charge to receive every unit because someone else's factory packed the boxes their own way, so the warehouse has to open every one, count it, sort it, and often label it by hand. Our factories label and box your goods the way our warehouse needs them, so we scan them in against a packing list we already have.
Can MakeMine fulfill products it didn't manufacture?
Yes. Inventory we didn't make costs $0.50 per unit to receive rather than nothing, and we'll agree with your current vendor on how they label and box it before the first shipment arrives.
Do you work with Shopify?
Yes. Every fulfillment client runs through ShipHero, our warehouse system, with real-time Shopify sync, and tracking goes back to your store automatically. Amazon, BigCommerce, TikTok Shop, NetSuite, Magento, Walmart, and others connect through ShipHero too. See Shopify fulfillment.
Do you handle wholesale and retail orders?
Yes. Retail doors, team dealers, and multi-location programs ship from the same inventory as your DTC orders, at $1.30 to $2.00 per unit for wholesale pick and pack. See wholesale fulfillment.
Do you handle wholesale and retail compliance?
Yes. Case packs, GS1 barcodes, the packing lists and routing guides each retailer asks for, and the shipping notices they expect ahead of delivery. Retailers usually charge you back for a wrong label or a missed routing rule rather than for a late truck, which means most chargebacks are avoidable in the way the boxes get packed.
Where is your fulfillment center?
805 Pressley Rd, Suite 108, Charlotte, NC 28217. We run it ourselves. Ground shipping reaches most of the US in 2 to 4 days, and 2-day FedEx covers the whole country, typically $9 to $13 on an apparel parcel.
What order volume do you work with?
We quote against your actual order profile: orders a month, SKU count, and where they ship. If your volume is too low for a 3PL to make sense yet, we tell you so rather than sign you and let you find out from the invoices.
One team from the factory floor to the doorstep.
Tell us how many orders you ship a month, how many SKUs you carry, and where they go. We'll send back real numbers. You'll be talking to the people who unload your boxes and pick your orders, not to a salesperson.