FAQs

Question 1

Does MakeMine have factories and suppliers that I can use? Where are they located?

Accepted Answer

Our factory network is truly global. We partner with manufacturers and suppliers across Asia, Latin America, Europe, and North America.

Question 2

Do I communicate with the factories or do you take care of it?

Accepted Answer

Our proprietary system streamlines all vendor communications. For any questions you have, our dedicated sourcing specialists will be happy to answer them. If you would like to tour a factory, we allow brands to join us for on-site visits.

Question 3

Can I use my own factories or suppliers?

Accepted Answer

Yes. Our system is vendor agnostic. We will onboard your existing factories and suppliers. Then integrate them into MakeMine's process.

Question 4

How do you vet factories?

Accepted Answer

Our industry veterans meet with all of our manufacturers in-person to put faces to names. We require BSCI or WRAP certifications at a minimum. In addition, we perform inspections and audits with the same 3rd-party inspection agencies used by leading brands and retailers.

Question 5

Does MakeMine have expertise in fabric sourcing, like performance or technical fabrics?

Accepted Answer

Yes, MakeMine has expertise in fabric sourcing, including performance and technical fabrics.

Question 6

Do we pay MakeMine or the factories? How do we pay?

Accepted Answer

You pay MakeMine directly. No need for international wires. We faciliate payments throughout the entire process, including shipping and customs.

Question 7

How does MakeMine help ensure quality on production orders?

Accepted Answer

MakeMine controls quality through a multi-stage approval process and 3rd party inspections that span across material sourcing, sampling, production, packing, and shipping stages. At each phase, there are specific approvals are required. In addition, we can coordinate testing for other product-specific requirements using our partner network of retailer-approved QA/QC agencies.

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